Role: Warehouse Support Technician

Duration: 9 Months Contract (permanent extension depending on performance)
Schedule: On-Site at the APS Warehouse, typically M-F, 8am–5pm (hours may vary)
Location: Atlanta, GA

Key Skills: Parts management, inventory tracking, troubleshooting, proactive maintenance, and customer support

Job Description:
Provide logistical support to IT techs and SMEs for APS schools and administrative locations.
Reports To: APS Asset Lead
Key Attributes:

• Detail-oriented, able to meet deadlines, excellent communication.
• Positive team player with a desire to learn.
• Education/Training: Equivalent education and experience considered.

Candidate Must Have:

• A+ Certification: Proficient (4-6 Years)
• Best Practice Security Standards and Techniques: Proficient (4-6 Years)
• Microsoft Windows Certification: Proficient (4-6 Years)
• Customer Service Skills: Advanced (7-9 Years)
• Minimum Work Experience: Proficient (4-6 Years)
• Communication Skills (Verbal and Written): Advanced (7-9 Years)

Key Responsibilities:

• Manage parts requests and inventory.
• Pickup obsolete equipment.
• Track and update APS assets.
• Install Apple apps, troubleshoot minor issues, and escalate major problems.
• Perform proactive maintenance and support tasks.
• Ensure software updates and antivirus installations.
• Document work and follow processes.
• Contract: Initial 2 weeks temporary, then permanent, with annual extension based on performance.

Qualifications:

• 2+ years of experience (5+ for Lead Techs).
• A+ Certification (Lead Techs only).
• Strong customer service skills and security knowledge.
• Microsoft Windows certification a plus.
• Clean criminal record, valid driver’s license, U.S. work authorization.

Email your resume to usjobs@mavensoft.com
To learn more about Mavensoft visit us online at http://www.mavensoft.com/