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Sr. Data Engineer– Ivanti Neurons, ITSM
Salem, ORRole: Sr. Data Engineer– Ivanti Neurons ITSM
Duration: 9 Months (Contract) W2
Location: Salem, OR (Remote)
Key Skills:
Description:
Seeking experienced Database Analyst with expertise in implementation, maintenance and operations of the Ivanti ITSM suite including Neurons.
Specifically, the proposed key person must have Ivanti expertise in the following:
Scope of Work:
Tasks:
Duration: 9 Months (Contract) W2
Location: Salem, OR (Remote)
Key Skills:
Description:
Seeking experienced Database Analyst with expertise in implementation, maintenance and operations of the Ivanti ITSM suite including Neurons.
Specifically, the proposed key person must have Ivanti expertise in the following:
- Workflow design / flow diagrams and process documentation
- ETL and data migration documentation
- Data cleansing, normalization and standardization
- Data mapping and transformation rules
- SQL queries, reports and dashboards
- KPI metrics and analytics
- User guides, SOPs, and knowledge articles
- ITSM / ITAM subject matter expertise (SME)
- CMDB and configuration data validation
- Asset, software, and contract data analysis
- Software normalization and categorization
- Data reconciliation and quality assurance
- UAT support and data validation
- Executive and operational reporting
- Trend analysis and operational insights
- System integration support
- Data governance and compliance reporting
- Stakeholder collaboration and workshops
- Agile project participation
- Process improvement and optimization
Scope of Work:
- Contractor will collaborate with the Client’s team members to support the configuration and management of relational data models aligned with Ivanti ITSM and Neurons platform requirements.
- Translate spreadsheet-based and manual processes into structured, scalable data systems to support hardware/software asset and purchasing workflows.
- Contribute to the design and population of the configuration management database (CMDB), asset inventories, and line-item level purchasing structures.
- Assist in mapping legacy records (e.g., hardware, software, vendor, location, financial) into Ivanti object structures, identifying and integrating missing or incomplete data.
- Support integration efforts with procurement systems, inventory sources, and automated discovery tools.
- Plan and support data migration activities, including extraction, transformation, and load (ETL), testing, cleanup, and validation.
- Ensure data normalization, integrity, and accessibility across the asset lifecycle, incorporating performance tuning, error correction, and auditing best practices.
- Collaborate with internal technical teams and vendors to troubleshoot and validate data mappings, field configurations, and automation triggers.
- Document custom database structures, data dictionaries, and configuration elements to support maintainability and knowledge transfer.
Tasks:
- Participate in daily and weekly Sprint Planning and review meetings with the client’s ITSM team.
- Provide feedback and input on the project release schedules, including identifying and recommending incremental delivery of work for the deliverables to be completed in a specific sprint.
- Provide updates to current Tasks and action items, upcoming tasks and action items, and plan work for the current and upcoming sprints.
- Demonstrate understanding of requirements using incremental functional prototypes and receiving and documenting feedback from business and technical stakeholders.
- Review any additions / modifications to requirements and determine impact to deliverables and timelines. Communicate impact to Client’s Business Operations ITSM lead and contract administrator.
- Document Services completed under this Task in the relevant Sprint Report Package.
- Keep members of the project apprised of sprint status via daily updates within daily meetings and within tracking systems as needed.
- Coordinate review and ensure updates of product delivery schedule are agreed upon by the Client’s Business Operations ITSM lead and contract administrator.
- Contractor shall complete program documentation identified in the Sprint Planning meetings. Contractor must follow standard version control, configuration management principles, and OIS standards while making changes to artifacts.
- Flow diagrams and process documentation.
- ETL and data migration plans and other associated documentation.
- Data mapping and data transformation rules.
- SQL queries, reports and dashboards.
- KPI metrics and analytics.
- User guides, SOPs and knowledge articles.
- CMDB configuration specifications.
- Software normalization and categorization documentation.
- Data reconciliation and quality assurance guides and SOPs.
- UAT test scripts and validation.
- Trend analysis reports.
- Data governance and compliance reporting.
- Process improvement and optimization recommendations.
- Other ITSM/ITAM artifacts as defined in the Sprint Planning meetings.
Website: www.mavensoft.com