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Digital Content Manager & Vendor Coordination Specialist
Job title: Digital Content Manager & Vendor Coordination Specialist
Duration:12 months
Location: Remote (USA)
Key-skills: Digital Content Development, Instructional Design, E-Learning Development, Asynchronous Learning, Vendor Management, Project Management, Project Planning & Tracking, Section 508, WCAG 2.1, Accessibility Review & Remediation, Quality Assurance, Content Review, Stakeholder Management, Multimedia Production & Editing, Learning Management Systems (LMS), Digital Authoring Tools, Documentation & Reporting.
Key Responsibilities
Digital Content Development
- Develop, manage, and maintain digital content for online learning and professional development initiatives.
- Edit and review multimedia content, including videos, graphics, presentations, e-learning modules, and web-based resources.
- Collaborate with subject matter experts to transform content into effective asynchronous learning experiences.
- Ensure consistency in branding, messaging, instructional quality, and user experience across digital products.
Asynchronous Learning Design
- Design and develop self-paced learning modules using instructional design and adult learning best practices.
- Support the development of online courses, learning pathways, microlearning experiences, and digital resource repositories.
- Incorporate learner engagement strategies, assessments, and multimedia elements into asynchronous content.
- Use learning management systems (LMS) and digital authoring tools to build, manage, and maintain learning experiences.
Vendor Coordination & Project Management
- Serve as the primary liaison between internal stakeholders and external vendors, consultants, and service providers.
- Coordinate project timelines, deliverables, reviews, approvals, and dependencies.
- Monitor vendor deliverables to ensure they meet established quality, accessibility, and contractual requirements.
- Facilitate project meetings, status updates, and stakeholder communications.
- Track project risks, issues, dependencies, and resource requirements and escalate concerns as appropriate.
- Maintain project documentation, schedules, and deliverable tracking.
Accessibility & Quality Assurance
- Ensure digital content meets Section 508 accessibility requirements and applicable WCAG standards.
- Conduct accessibility reviews and coordinate or perform remediation of digital materials.
- Provide guidance to vendors and stakeholders on accessible digital design and content practices.
- Conduct quality assurance reviews to ensure digital products are functional, learner-centered, accessible, and compliant.
Stakeholder Engagement
- Collaborate with leadership, program staff, instructional teams, technology teams, subject matter experts, and external partners.
- Gather requirements and translate stakeholder needs into actionable project plans and deliverables.
- Facilitate meetings, reviews, and working sessions as needed.
- Support reporting, documentation, stakeholder communications, and continuous improvement initiatives.
Required Qualifications
- Bachelor's degree in Instructional Design, Educational Technology, Communications, Digital Media, Project Management, or a related field, or equivalent professional experience.
- Minimum of 3 years of experience developing digital content and learning resources.
- Experience managing projects involving multiple vendors and stakeholders.
- Demonstrated experience developing asynchronous learning modules and online learning experiences.
- Knowledge of instructional design principles and adult learning best practices.
- Working knowledge of Section 508 accessibility requirements and WCAG 2.1 or higher.
- Experience reviewing and remediating digital content for accessibility compliance.
- Strong project management, organizational, written, and verbal communication skills.
- Ability to manage multiple projects, priorities, and deadlines simultaneously.
Preferred Qualifications
- Experience in K-12 education, higher education, government, or public-sector environments.
- Experience with LMS platforms such as Canvas, Moodle, Schoology, or Blackboard.
- Experience with digital authoring and multimedia tools such as Articulate 360, Rise, Storyline, Adobe Creative Cloud, Camtasia, or similar platforms.
- Familiarity with project management methodologies and practices.
- Certification in accessibility, project management, instructional design, or a related field, such as CAPM or IAAP CPACC.
- Relevant training or certifications in instructional design, e-learning development, accessibility, or digital authoring tools.
Website: www.mavensoft.com