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Public Health Office Assistant
Title: Public Health Office Assistant
Location: Carthage, TN – Onsite
Duration: 12 Months W2
Schedule: Located at Smith County Health Department Tuesday, Thursday and Friday; Jackon County Health Department Monday and Wednesday
Position is full-time, M-F 7:30-4:30 PM Monday to Thursday, 7:30-1:00 Fridays.
Description
Our client is seeking a Public Health Office Assistant to provide clerical and administrative support within a dental public health clinic. The ideal candidate will be customer-focused, self-motivated, team-oriented, and willing to travel throughout the region as needed.
Key Responsibilities
- Schedule and manage patient appointments.
- Inform patients of visit requirements.
- Collect and update patient demographic information for registration.
- Review documentation to determine eligibility for federal and state programs.
- Enter and maintain information in health department management information systems.
- Work with multiple computer software systems to input and retrieve information.
- Process and balance the cash drawer.
- Inform clients of their rights and responsibilities related to program participation.
- Obtain prior authorization before releasing medical information, as required.
- Assist with insurance prior authorization by gathering and submitting required documentation.
- Compile appropriate forms for requested services to support efficient clinic operations.
- Scan and index records into electronic dental records.
- Maintain a positive, constructive, and cooperative work environment.
Minimum Qualifications
- High School Diploma or equivalent.
- Two years of full-time customer service and/or clerical/office experience, or equivalent combination of education and experience.
- Current driver's license.
- Successful completion of a Tennessee Bureau of Investigation background check.
Preferred Qualifications
- Active Tennessee RDA license.
- Dental front-office experience.
- Knowledge of dental terminology.
- Experience with dental scheduling and insurance coding.
- Ability to assist chairside during emergencies or staffing shortages.
- Strong customer service, communication, organizational, and computer skills.
Website: www.mavensoft.com