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Public Health Office Assistant
Title: Public Health Office Assistant
Location: Fayetteville, TN & Columbia, TN - Onsite ( Work hours : 7.5hrs Daily)
Duration: 10 Months
Description:
The Public Health Office Assistant performs clerical tasks in the health department clinic(s). These tasks include patient registration, scheduling, patient check-in and check-out, patient reminder and follow-up calls, referral coordination and other duties as assigned. Applicants should be customer focused, self-motivated, team oriented, and willing to travel as needed, throughout the region.
KEY RESPONSIBILITIES:
High School Diploma or equivalent and experience equivalent to two years of full-time customer service delivery and/or clerical/office work. This position requires a current driver’s license and Tennessee Bureau of Investigation background check
Location: Fayetteville, TN & Columbia, TN - Onsite ( Work hours : 7.5hrs Daily)
Duration: 10 Months
Description:
The Public Health Office Assistant performs clerical tasks in the health department clinic(s). These tasks include patient registration, scheduling, patient check-in and check-out, patient reminder and follow-up calls, referral coordination and other duties as assigned. Applicants should be customer focused, self-motivated, team oriented, and willing to travel as needed, throughout the region.
KEY RESPONSIBILITIES:
- Schedule and manage patient appointments
- Inform patients of any visit requirements
- Collect and update client demographic information for registration purposes
- Review documentation to determine eligibility for federal and state programs
- Input data into the health department management information systems
- Interact with multiple computer software systems to input/receive information
- Process the cash drawer and balance to ensure fiscal responsibility
- Inform clients of their rights and responsibilities for participation in programs
- Obtain prior authorization per guidance, before releasing medical information
- Assist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable
- Compile appropriate forms for services requested to ensure efficient clinic flow
- Scanning and Indexing records into the electronic dental record
- Maintain a positive, constructive, and cooperative work environment
High School Diploma or equivalent and experience equivalent to two years of full-time customer service delivery and/or clerical/office work. This position requires a current driver’s license and Tennessee Bureau of Investigation background check