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SAP BASIS -ADMINISTRATOR

Hillsboro, OR
Mavensoft is looking for a strong SAP Basis-Administrator for one of our direct clients in Portland, OR 
Working Job title:  SAP Basis-Administrator
Duration: 4- Month Contract
Location: Hillsboro, OR

Job Description:
  • Install/upgrade/remove database software
  • Software patch application.
  • Install/upgrade/remove information on servers.
  • Database infrastructure software/tools management.
  • Create/upgrade/remove database. 
  • Patch rollout execution.
  • Implementation of Onapsis product.
  • Generating the reports across the landscape.
  • Addressing Onapsis Vulnerabilities based on the reports generated.
  • Based on the business functionating resolving the issues with the help of Onapsis support team if needed.
  • Should have knowledge on all the SAP Basis.
  • Support ticket tracking and resolution.
  • Proactively update support tickets and communicate issue status to the applicable customers.
  • Have good customer service skills and see technical problems through to resolution.
  • Analyzing call logs to spot common trends and underlying problems.
  • Updating self-help documents and knowledge base so customers can try to fix problems themselves.
  • Generate feature requests and bug fixes.
  • Able to articulate "bugs" to Product Management.
Key responsibilities and accountabilities:
    Day-to-day support/stewardship of SAP systems.
    Build collaborative relationships with Functional Teams / Developers
    Application of Support Packages / Upgrades
    Execution of Client Copies per documented procedures.
    General support and troubleshooting of SAP ABAP / JAVA / HANA systems.
    Support for and execution of OS/DB Upgrades and Patches
    Review / react to SAP Early Watch Alert reports.
    Performance monitoring/tuning

Apply Online
Website: www.mavensoft.com

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