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Release Manager - ITSM

Portland, OR
IT Release Manager Remote position with mandatory PST time zone work hours. Candidates MUST have recent experience with IT Release Management utilizing ServiceNow ITSM and Plutora is nice to have.

Job Title: IT Release Manager - ServiceNow, Plutora
Duration: 6 months Remote (PST work hours)

Required Skills: ServiceNow ITSM, Plutora (Nice to have)
Key Skills: Advanced organization and prioritization skills; oral and written communication skills; knowledge of release and deployment frameworks
Desired Skills: Power Grid Technology and Relationship Management experience is a major plus.

Job Description:
  • Release Manager will support client’s IT Grid technology and solutions group managing multiple releases at a time
  • Specific specialisms in any aspect of information or communication technology, technique, method, and product or application area for expert advice and supervise specialist consultancy
  • Develop implementation plans for complex requests for change
  • Evaluate risks to the integrity of service environment inherent in proposed implementations (including availability, performance, security and compliance of the business services impacted)
  • Seek authority for those activities, reviews the effectiveness of change implementation, and suggests improvement to organizational procedures governing change management
  • Lead the assessment, analysis, development, documentation and implementation of changes based on requests for change

Job Responsibilities:
  • Interpret internal or external business issues and recommends best practices
  • Resolve complex problems using broad perspective to identify innovative solutions
  • Lead functional teams or projects assessment, including assessment of risk, analysis, planning and design of release packages.
  • Liaison with business and IT partners on release scheduling and communication of progress.
  • Conducts post-release reviews ensuring all release processes procedures are applied

Education Requirement: Bachelors or MS in engineering
Experience Required: 5+ years of Release Manager experience
Preferred skills: Release Management, Quality Assurance, Change Management
• Change Management: Develops implementation plans for complex requests for change. Evaluates risks to the integrity of service environment inherent in proposed implementations (including availability, performance, security and compliance of the business services impacted). Seeks authority for those activities, reviews the effectiveness of change implementation, and suggests improvement to organizational procedures governing change management. Leads the assessment, analysis, development, documentation, and implementation of changes based on requests for change.

• Quality Assurance: Uses quality standards to review past performance and plan future activities.
• Relationship Management: Identifies the communications needs of each stakeholder group in conjunction with business owners and subject matter experts. Translates communications/stakeholder engagement strategies into specific tasks. Facilitates open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans.

Email your resume to: usjobs@mavensoft.com
To learn more about Mavensoft visit us online at http://www.mavensoft.com/




 

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